Whether spare part risk analysis for optimal stocking, fast supply for third-party machines, or market-oriented pricing – GROB Service offers a wide range of solutions to avoid production downtime. "We want to provide our customers with a spare parts strategy that is tailored precisely to their requirements – flexible, economical, and reliable," emphasizes Martin Schilling, Head of Service at GROB.
A particular highlight is the express production and delivery of critical spare parts, which ensures minimal downtime in emergency situations.
Digital spare parts service with GROB4Care
The GROB4Care web shop is a central component of the service strategy and offers:
- Access to over 2 million spare parts
- Interactive drawings and parts lists for easy parts identification
- 2% online discount on all orders
- 25% discount on selected parts
- Access on request, even for non-GROB customers
At EMO, visitors can examine selected spare parts as exhibits on site – components that are typically checked or replaced during maintenance to extend the service life of the machines and minimize idle state.
Interactive experience: Service booth with live demonstrations
At the GROB service booth, trade fair visitors can test both the GROB4Care web shop and the GROB Campus digital learning platform from the Technical Academy live. This platform helps customers to expand their specialist knowledge in a targeted manner and increase operator and maintenance expertise within their company.
Attractive trade fair promotions for EMO visitors
In 2025, customers will again benefit from exclusive EMO special promotions from GROB Service:
- €900 discount on the first year when signing a production safety contract (per machine)
- €500 discount on training courses lasting three days or more
- €400 discount on the "System Availability" spare parts package
- Free consultation on automation solutions
"With our service packages, we not only offer fast assistance, but also long-term support to ensure our customers' productivity in the long run," says Martin Schilling.
Comprehensive service that goes far beyond spare parts
In addition to the spare parts strategy, the GROB service portfolio includes numerous other offerings: service agreements, condition analyses, training courses, overhauls, motor spindle service, and much more. Experts will be on hand at the trade fair to offer individual advice and work with you to develop the right measures for maximum plant availability.
Visit GROB Service at EMO in Hanover from September 22 to 26, 2025, at booth B26 in hall 12 and learn more about GROB's wide range of service solutions.
