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Service Hotline

Your direct contact for prompt and competent assistance: The employees of our service hotline are at your disposal around the clock in the event of malfunctions and to answer technical questions. If necessary, our highly qualified service staff will quickly come to you with the right tools and measuring equipment after the request via our hotline.

Service hotline:
+1 (419) 369-2610

or via e-mail to
customerservice@grobsystems.com

International Service Hotlines
Map GROB service hotlines
GROB Germany


Service hotline:
+49 (8261) 996-777

Mo. - Sun.: 24/7

E-mail: hotline.service@grob.de
 

GROB USA


Service hotline:

+1 (419) 369-2610


Mo. - Fr.: 24/7
Sat. & Sun.: 3:30 pm to 7:00 am


E-mail:

customerservice@grobsystems.com
 

GROB Brazil


Service hotline:

+55 (11) 4367-9278

Mo. - Fr.:
7:00 am to 8:00 pm
Sat. & Sun.:
8:00 am to 8:00 pm 


E-mail:

service@grob.com.br
 

GROB China


Service hotline:

+86 (411) 3926-6888

Mo. - Sun.:
7:00 am to 9:00 pm


E-mail:

GCD-service@grob.com.cn
 

GROB Italy


Service hotline:

+39 (011) 934-8292

Mo. - Fr.: 8:00 am to 5:00 pm 


E-mail:

service.italia@grobgroup.com
 

1
GROB Germany


Service hotline:
+49 (8261) 996-777

Mo. - Sun.: 24/7

E-mail: hotline.service@grob.de
 

2
GROB USA


Service hotline:

+1 (419) 369-2610


Mo. - Fr.: 24/7
Sat. & Sun.: 3:30 pm to 7:00 am


E-mail:

customerservice@grobsystems.com
 

3
GROB Brazil


Service hotline:

+55 (11) 4367-9278

Mo. - Fr.:
7:00 am to 8:00 pm
Sat. & Sun.:
8:00 am to 8:00 pm 


E-mail:

service@grob.com.br
 

4
GROB China


Service hotline:

+86 (411) 3926-6888

Mo. - Sun.:
7:00 am to 9:00 pm


E-mail:

GCD-service@grob.com.cn
 

5
GROB Italy


Service hotline:

+39 (011) 934-8292

Mo. - Fr.: 8:00 am to 5:00 pm 


E-mail:

service.italia@grobgroup.com
 

Basic services at a glance:

 

  • Skilled contact persons for optimal knowledge transfer
  • Detailed error analysis, if desired, with remote machine diagnostics and initiation of further steps to quickly put your GROB machine back into operation
  • Wide network of express technicians who will quickly be on site with spare parts and special tools

The benefits to you:

 

  • Fast problem solving by highly qualified technicians
  • No need to own a special tool
  • Perfect coordination of material provision and deployment of our service technicians
  • Fast restart of your GROB machine
     
Customer service

GROB SYSTEMS, Inc.
+1 (419) 358-9015 
customerservice@grobsystems.com