![[Translate to en US:] Servicevereinbarungen von GROB](/fileadmin/userdaten/bilder/Service/Header_Service_Servicevereinbarungen.jpg)
With our service agreements, you lay the foundation for consistently high productivity.
Whether through support with remote machine diagnostics as part of remote support or with the all-round carefree GROB Smart production reliability package: Select the service agreement that suits you perfectly from four packages
![[Translate to en US:] Remote Support von GROB](/fileadmin/_processed_/2/9/csm_Teaser_Servicevereinbarungen_Remote_Support_8e89245fa2.jpg)
Quick help via remote machine diagnosis
With professional remote diagnostics, our technical service consultants can identify and rectify machine problems quickly and easily, reducing on-site deployments by around 80 percent. Should an on-site visit by our express technicians be necessary, our remote support will also assist you with the preparation and implementation.
![[Translate to en US:] Service Level Agreement von GROB](/fileadmin/_processed_/4/3/csm_Teaser_Servicevereinbarungen_Service-Level-Agreement_026702ddc5.jpg)
When every second counts
With our service level agreement, in addition to the services of our remote support, you will receive guaranteed response times for our hotline and express technicians as well as fixed standby times for the dispatch of motorized spindles and spare parts. Thanks to an exclusive telephone number under the contract, you can reach us directly at any time.
Thinking of tomorrow today
With our preventive maintenance agreement, you lay the foundation for high productivity and quality of your GROB machine. Reduce follow-up costs and benefit from the know-how of our specialists and the long-term value retention of your machine.
The fault-free production package from GROB
With GROB Smart production reliability, you combine the advantages of both remote support and our maintenance agreement. In addition to remote diagnostics and preventive maintenance, you profit from our loyalty discount for spare parts orders and service hours.
*These offers are currently available in the DACH region. Further machines and systems upon request. The scope of services and product details can be found in the quotation.
Would you like to learn more about one of our service offers?
Simply fill out the form and ask for more information.
Service Agreements Consultation
+1 (419) 358-9015
customerservice@grobsystems.com
![[Translate to en US:] GROB-Wartung in Aktion](/fileadmin/_processed_/8/8/csm_Videoteaser_Servicevereinbarung_Wartung_in_Aktion_a4ddc00835.jpg)
